Order Methods

Orders are welcome by:

  1. Order form:
    www.Vacuum-Tube-Shop.com/index.php?url=order
     
  2. Email:
    sales@Vacuum-Tube-Shop.com
     
  3. Fax:
    +358 - 2 - 538 7363
     
  4. Mail. Postal Address:
    Winlab Oy
    Tornitaso 1 As 46
    FIN 02120 Espoo
    Finland
     


VAT - Taxes

European Union Shipments:
- VAT (24%) will be added to the prices
- If you have a valid EU registered VAT number, then VAT will not be added to the prices

Shipments to outside the European Union:
- VAT will not be added to the prices


Shipping Charges and Insurance

We will ship using the Priority Air Mail post parcel service. The shipping costs are 25 euros for all the shipments.
 
The shipping charge includes insurance. The insurance covers shipping damage (broken parcels) and the loss of the parcel up to the value of the invoice. The recipient must make a "damage report" and "claim for compensation" at their post office.
 
We may also deliver using a courier service (DHL, TNT, etc.) on special request, but the charges are much higher.


Availability

We cannot guarantee the availability of all the tubes because some tubes are very rare and our stock is limited. However, in most cases our product list is up to date. If some item is missing in your order, we will automatically contact you to advise you of this.


Matched Tube Pairs

For some tubes we may look for a matched pair if needed. The additional cost of a matched pair search using our AVO VCM 163, L3-3 or Taylor 45A tester is 4 euros/pair. For some tube types and larger amounts the cost is smaller.


Payment Methods

A) Credit Card (VISA, Mastercard), Bank, Collector, Everyday.fi and mobile phone payments using Checkout.fi

The easiest way to pay is to use a checkout.fi (SSL-secured service). Please follow these steps:

  1. Collect or type items on the order form (non-SSL-secured website)
  2. Fill in your contact information.
  3. Select Delivery method.
  4. Select "Bank, Credit Card (using Checkout.fi)" for payment method.
  5. Choose your payment method on the SSL-secured website.
  6. Give requested payment information on the SSL-secured website.
  7. Accept the payment on the SSL-secured website.

B) Credit Card Payments (VISA, Mastercard) using PayPal

The easiest way to pay is to use a credit card (SSL-secured service). Please follow these steps:

  1. Collect or type items on the order form (non-SSL-secured website)
  2. Fill in your contact information
  3. Select Delivery method.
  4. Select "Visa, Mastercard (using PayPal)" for payment method.
  5. Give your credit card data on the SSL-secured website.
  6. Accept the payment on the SSL-secured website.

C) Prepayment to our Bank Account

You may also make a prepayment to our bank account. We will deliver the items when we have received your bank transfer. Please follow these steps:

  1. Collect or type items on the order form (non-SSL-secured website)
  2. Fill in your contact information
  3. Select "Prepayment to Bank Account" for payment method.
  4. Confirm order
  5. Print the invoice.
  6. Pay the invoice in your bank to the following bank account:
    Bank Länsi-Suomen Osuuspankki
    Account: 570081-2163717
    IBAN FI47 5700 8120 1637 17
    BIC (SWIFT) OKOYFIHH
    Account Holder Winlab Oy

D) PayPal Payments

  1. Open PayPal web page: www.paypal.com
  2. Select "Send Money" option and fill in To, From and Amount cells:
    - To: sales@vacuum-tube-shop.com
    - From: your email address
    - Amount: ? EUR (ask this amount from sales@vacuum-tube-shop.com)
    Press Continue Button

    If you have PayPal account then you may pay also from this account.

E) Bank Cheques

You may also pay using a bank cheque but please add 15 euros to the invoice to cover our bank charges.

F) Invoice After Payment

Not possible.


Warranty and Disclaimer

We guarantee every tube we sell for thirty days for manufacturing defects. This warranty does NOT cover breakage due to any physical accident, misuse or operation outside manufacturer's specifications.

The Buyer (Customer) must notify the Seller (Vacuum-Tube-Shop) of the warranty case within 30 days of the dispatch date of the goods.


Terms and Limitation of Liability

The Buyer is allowed to use the products only at his/her own risk. The Seller cannot take any liability for the products because the Seller cannot supervise the use of the products. i.e. the Seller is not liable for any special, incidental, or consequential damages or expenses caused by the products.

Prices, specifications, and images are subject to change without notice. Not responsible for typographical or illustrative errors.


Copyright Notice

Trademarks and graphical logos are the property of their respective owners, including Phillips, Tektronix, CEG, Fluke, RCA, TI, GE, General Radio and Hewlett Packard, and are used here to identify the products. Vacuum-Tube-Shop IS NOT a factory authorized distributor for any of the product lines indicated.